Extended Stay America Suites Lubbock Southwest | Hotel in Lubbock
Hotel
6.0
(510 Reviews) |
1 Bathroom
Available rates:
Hotel in Lubbock
Hotel in Lubbock with free parking This smoke-free hotel features coffee/tea in a common area, laundry facilities, and a front-desk safe. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request. Extended Stay America Suites Lubbock Southwest offers 92 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.
This Lubbock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.
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Amenities
Air Conditioner
Parking
TV
Wheelchair Accessible
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry
Policies
Check-in
Check-in start time: 3 pm; check-in end time: midnight
Check-out
Check-out before 11 am late check-out fee: usd 35 late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Late check-out fee: usd 35 (subject to availability) housekeeping is available for an additional fee the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total pets pets allowed restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted
Reviews
Megan
Nov 21, 2025 09:20:12 AM
Review Score:
4
Summary: For the price paid, a very run and neglected hotel. I paid the price because they stated that they provided breakfast. I am all about a value hotel...LOL, I don't need a lot, but dang. I think the desk/table was missing because there was a rolling chair and the mirror/plugs were at the appropriate height for a desk. I bought some soup to heat up for dinner...the bowls provided could hold 5-6 grapes. That was almost comical. There was a very distinct buzzing sound that went off every few minutes 24/7. I could hear it through my ear plugs and it drove my kids nuts. When I asked, I was told it was the generator for the fire suppression system. It was very noticeable in the lobby. The very nice young lady was like "oh" I didn't realize guests could hear it. LOL. I call BS that they don't know that the noise is loud enough to reach the 2nd and 3rd floor. And when the first few minutes of the hot water coming on in the shower sounds like the hot water heater is about to lose the battle somewhere. Breakfast was a nature valley granola bar or packaged muffin. If I had paid $50-$60 a night, sure...but not for what I paid. Very Very Run down.
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Reviews
Megan
Nov 21, 2025 09:20:12 AM
Review Score:
4
Summary: For the price paid, a very run and neglected hotel. I paid the price because they stated that they provided breakfast. I am all about a value hotel...LOL, I don't need a lot, but dang. I think the desk/table was missing because there was a rolling chair and the mirror/plugs were at the appropriate height for a desk. I bought some soup to heat up for dinner...the bowls provided could hold 5-6 grapes. That was almost comical. There was a very distinct buzzing sound that went off every few minutes 24/7. I could hear it through my ear plugs and it drove my kids nuts. When I asked, I was told it was the generator for the fire suppression system. It was very noticeable in the lobby. The very nice young lady was like "oh" I didn't realize guests could hear it. LOL. I call BS that they don't know that the noise is loud enough to reach the 2nd and 3rd floor. And when the first few minutes of the hot water coming on in the shower sounds like the hot water heater is about to lose the battle somewhere. Breakfast was a nature valley granola bar or packaged muffin. If I had paid $50-$60 a night, sure...but not for what I paid. Very Very Run down.
windle
Oct 16, 2025 05:44:13 AM
Review Score:
10
Summary: Hello
Justin
Oct 12, 2025 08:39:00 AM
Review Score:
4
Summary: Staff was great, however the rooms are in horrible condition. Dirty and damaged. I stayed here due to the close proximity of my customers site. When I come back in a few months I will stay somewhere else and drive further.
Beckie
Sep 22, 2025 06:48:15 AM
Review Score:
4
Summary: Pet friendly kitchen not enough bed linens old
No coffeepot went to desk and asked for one but they had no coffee.or ice bucket.
Breakfast is a joke oatmeal packets no milk or juice has cereal bar and muffin.
Hot water in shower did not last very long.i will not stay there again I come to Lubbock often ioud music guest drinking beer outside the back exit door working on cars in parking lot.i don't think owner has a clue how to run a hotel .was not impressed at all.xedinitely not a 100 nte hotel it was old I feel like I am entitled to a refund of at least one nite
Miles
Aug 18, 2025 06:40:15 AM
Review Score:
4
Summary: Good news: The staff was polite & honest.
Bad news: There was a strong odor of fried food on the 3rd floor. The first floor had random piles of debris in the hallway from the work being done up front. There was also an unusual smell on the first floor as well. None of the lamps in my hotel room worked along with the lamp near the bed being very dusty. There was a burweed on one of the body towels that scratched my girlfriend while she was drying off. The shower rod was rusty. There was a piece of black tape on the shower head that is barely hanging on along with a strong calcium buildup on it as well. The bathroom sink had a big crack in it. The bathroom sink had blue spots all over it. The dresser that the tv is on top of had various chipped paint spots on it while also being dusty on top. The tv was dusty as well. The recliner chair did not recline at all. I needed to take a bath after having a tough workout but there wasn’t a stopper in the tub. I called the front desk to ask for one & was politely told “we don’t have one”. There was also a spot of mold on the bar in the tub.
Briana
Aug 15, 2025 08:31:04 PM
Review Score:
10
Summary: Always nice
Briana
Aug 15, 2025 08:30:43 PM
Review Score:
10
Summary: Nice
Briana
Aug 15, 2025 08:30:07 PM
Review Score:
10
Summary: Always love staying here
Harry
Aug 11, 2025 06:47:42 PM
Review Score:
8
Summary: We had a reservation error in that hotel.com did not pay for room. 45 minutes on phone with hotel.com support and issue was resolved. Checkin staff was great but non smoking room had a previous smokerin it. We stayed 1 night great price.
Michael
Jul 22, 2025 06:52:20 AM
Review Score:
6
Summary: My room was faced towards the West Loop 289. I could hear all the traffic all night. The traffic was so loud. It was hard to sleep very uncomfortable stay.
